Accessibility Statement

1. Our commitment

Neesis Labs is committed to making its website accessible to people with disabilities. Access to health information and care should not depend on how you browse the web.

2. The standard we aim for

We work towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with visual, hearing, cognitive, motor and other disabilities.

3. What we have done

• Semantic HTML structure with correct heading order and landmark regions.
• A skip-to-content link, and a keyboard-operable interface throughout.
• Visible focus indicators on every interactive element.
• Text and interface colours checked against WCAG AA contrast ratios.
• Text that reflows and remains readable when zoomed or on small screens.
• Text alternatives for meaningful images; decorative graphics hidden from assistive technology.
• Respect for the reduced-motion setting, so animation is suppressed where you have asked for that.
• Form fields with associated labels and clear error messages.

4. Known limitations

Some parts of the site may not yet be fully accessible:

• [LIST ANY KNOWN ISSUES — e.g. third-party booking widget, PDF documents not yet tagged]
• Content supplied by third parties, including embedded scheduling or payment tools, is outside our direct control. We raise problems with those vendors when we find them.

5. Tell us about a barrier

If you encounter something you cannot use, we want to know. Please tell us the page, what you were trying to do, and the browser or assistive technology you were using.

[ACCESSIBILITY EMAIL] · [PHONE]

We aim to acknowledge within [X] business days. If you need information from this site in an alternative format, ask and we will provide it.

6. Getting help another way

If any part of the site prevents you from completing an assessment or reaching support, contact us by phone or email and a member of our team will help you directly.

7. Formal complaints

If you are not satisfied with our response, you may escalate to [ESCALATION CONTACT / ROLE] at [EMAIL].

8. Ongoing work

Accessibility is not a one-off project. We review the site as it changes, and this statement is reviewed at least annually.